Welcome to the Dadada AI Inc. FAQ section. Here you can find answers to the most common questions about our products, orders, and services.

  1. Where do you ship?

We currently only ship within the United States. International shipping is not available at this time.

  1. How long does shipping take?
    USPS (United States Postal Service)
  2. Estimated delivery: 3–7 business days
  3. UPS Ground
  4. Estimated delivery: 2–5 business days
  5. FedEx Ground
  6. Estimated delivery: 1-2business days
  7. Which shipping carriers do you use?

We work with trusted U.S. carriers, including:

USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx

Carrier selection may vary depending on your location.

  1. Can I return or exchange my order?

All products are final sale. Returns or exchanges are only accepted if the product is defective or incorrect upon arrival.

  1. What should I do if my item is defective?

Please contact us within 7 days of delivery at [email protected]
with:

Order number
Photos or videos of the issue
Description of the problem

  1. How can I track my order?

Once your order ships, you will receive an email with a tracking number so you can monitor your delivery.

  1. Can I change or cancel my order?

Orders can only be changed or canceled within 24 hours of purchase, before they are processed for shipping. After processing, changes may not be possible.

  1. What payment methods do you accept?

We accept major payment methods such as credit and debit cards through secure third-party payment processors.

  1. How can I contact customer service?

You can reach us at:

📧 Email: [email protected]
📍 Address: 7515 SW 59th Ave Apt 27, South Miami, FL 33143