REFUND AND RETURNS POLICY
Dadada AI Inc. values customer satisfaction and aims to ensure every purchase meets quality expectations. Please read our Refund and Returns Policy carefully before placing an order.
- General Policy
All products sold by Dadada AI Inc. are considered final sale items.
We do not accept returns or refunds for change of mind, sizing issues, or personal preference.
Refunds or replacements are only offered under specific conditions outlined below.
- Eligible Refunds & Returns (Defective Items Only)
A return, replacement, or refund may be considered only if the product is:
Defective or damaged upon arrival
Incorrect item received (wrong product sent by us)
Unusable due to manufacturing faults
- Return Request Requirements
To request assistance, you must contact us within 7 days of delivery at [email protected]
and provide:
Order number
Clear photos or videos showing the issue
Description of the problem
Requests submitted after 7 days may not be eligible for review.
- Resolution Options
If your claim is approved, Dadada AI Inc. may offer:
Product replacement
Partial refund
Full refund (in approved cases)
All resolutions are determined at our discretion after inspection.
- Non-Returnable Situations
We do not accept returns or refunds for:
Wrong size ordered by customer
Change of mind after purchase
Normal wear and tear
Items damaged due to misuse or improper care
- Return Shipping
If a return is required for inspection:
Customers may be responsible for return shipping costs unless otherwise stated
Shipping fees are non-refundable
- Processing Time
Approved refunds are typically processed within 5–10 business days after confirmation.
- Contact Us
For any questions regarding refunds or returns:
Email: [email protected]
Address: 7515 SW 59th Ave Apt 27, South Miami, FL 33143